QUESTIONS & ANSWERS

Q. How do purchase my order on the site?

Please register as our member family before purchasing any product on our website. To order your purchase :-

Please login to your Member Area, go to “ONLINE SHOP” and click “SHOP” button on left menu. 

Click “Add to Cart” button on the products you wish to purchase, and enter quantity of each products and choose type of delivery (Self-Collect or Courier Service).”  Our Courier Service fee for Malaysia are followed:

  • West Malaysia : RM8.00 per parcel (No Limit Products)
  • East Malaysia : RM10.00 per parcel (No Limit Products)

Courier Service Provider: Pos Laju Malaysia

Self-Collect has no fee for delivery, and you may collect at HQ or any of our store. 

Important: For Courier Service option, please make sure all the address details such as receiver’s name, receiver’s mobile number and receiver’s full address are correct. You’ll need to double check all the details before proceed. You may also change receiver details by update all the details in the Shipping Details.

Next you’ll need to choose your payment method. You’ll need to confirm your payment method has sufficient amount for the purchase.  

After the steps before this have been done, you need to reconfirm your order details, and click “Checkout”. Last step, you’ll need to enter your Wallet Password for security purpose, and click “Confirm Order” to complete the order.

 

Q. Invoice / Cheque / Offline Bank Transfer

Bank : Maybank (Malayan Banking Berhad)
Bank Account : 555108327074
Account Name : STOCKCELLS SDN BHD

Or

Bank : RHB Bank Berhad
Bank Account : 20505100041001
Account Name : STOCKCELLS SDN BHD

After you made the payment, please send us the payment details of :

  • Your Username
  • Bank Name : (Maybank or RHB Bank)
  • Banking Date and Time : (Please insert Date and Time as printed on payment slip/receipt)
  • Banking Reference No : (Please insert Reference NO. as printed on payment slip/receipt)
  • Total amount you have paid : (Total amount of payment)

You may scan and email us the above info to Email Address : stockcells@gmail.com 
Or send to our Whatsapp Link: https://drnutric.wasap.my 

Note: Your purchased will not be delivered until we have this confirmation.

Address List: